Contact Information

Mailing Address

WholeHealth Networks, Inc.
20098 Ashbrook Place, Suite 250
Ashburn, VA 20147

Claims Submission Address

Refer to your Health Plan Group Summary as the address will vary based on Health Plan.

Dedicated Toll Free Numbers

Cigna
877-561-5862
Humana
866-430-8647

Electronic Claims Submission (EDI)

58213

Customer Service Number

800-274-7526

Important Fax Numbers

Credentialing & Practitioner Updates
888-492-1027
Practitioner Recruitment
888-492-1026
Provider Relations
615-435-0806
Utilization Management
888-429-1025

Member Benefits & Eligibility

Refer to the number on the back of the member's identification card.

Practitioner Data Updates

Use the "Account" feature (login required), or email updates to provider.updates@tivityhealth.com

HQ Address

Tivity Health
701 Cool Springs Blvd.
Franklin, TN 37067
Phone: 1 (800) 869-5311